We do this with an approach which understands your client Strategy and your go-to-market Tactics, before we look at the application of customer relationship management (CRM) software technology to the Execution of people’s job and the best technology Platform to meet your needs. STEP.
The application of this approach is backed up by a deep understanding of what works and what doesn’t – based on many years experience, many implementations of CRM services and systems, and an unrivalled expertise in Business Intelligence Consultancy across the UK.
Our implementation approach is as much about understanding - and, if necessary, managing the change in - your company culture and business strategy as it is about implementing systems to ensure that technology helps you deliver your strategic vision.
From proven on-premise solutions to fully hosted CRM systems, or keeping it simple with CRM Software as a Service (SaaS), we'll define the right solution for you.